Privacy Policy

Privacy Policy

Last Updated: [17/03/2026]

This Privacy Policy describes how Wavex Auto Care (operated by Wyko International Pvt. Ltd.) collects, uses, and protects your personal information when you visit or make a purchase from www.wavex.in.

We value your privacy and are committed to protecting your personal information in accordance with applicable laws and standard e-commerce practices.

1. Company Information

This Website is operated by:

Wyko International Pvt. Ltd.
Brand: Wavex Auto Care

Registered Office:
16, Gudaipur, Focal Point, Udyog Nagar,
Jalandhar, Punjab, India – 144004

Email: contact@wavexautocare.com
Website: www.wavex.in

2. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and purchase history
  • Device and browser information
  • IP address
  • Payment transaction information (processed securely through payment gateways)

This information is collected when you:

  • Place an order
  • Create an account
  • Subscribe to marketing communications
  • Contact customer support
  • Browse our website

3. How We Use Your Information

We use the collected information for purposes including:

  • Processing and fulfilling your orders
  • Providing shipping and delivery services
  • Customer support and communication
  • Improving website performance and user experience
  • Preventing fraudulent transactions
  • Sending order updates and notifications
  • Providing promotional offers, updates, and marketing communication

4. Payment Processing

Payments on this website are processed securely through third-party payment gateways including:

  • PayU
  • Razorpay (where applicable)

We do not store sensitive payment details such as credit card numbers or banking credentials on our servers. Payment data is securely processed by the respective payment gateway providers according to their privacy policies.

5. Checkout & Login Technology

Our website may use third-party checkout and login services such as GoKwik to provide a smoother checkout experience, faster login, and enhanced order processing.

These service providers may access limited customer data required to process orders and provide checkout services.

6. Shipping and Logistics

In order to deliver your orders, we may share necessary customer information such as name, phone number, and delivery address with our logistics and courier partners.

These may include shipping providers such as Delhivery, BlueDart, DTDC, Xpressbees, and other logistics partners used through shipping aggregators or direct integrations.

7. Analytics and Tracking Technologies

Our website uses analytics and tracking tools to understand website traffic, improve user experience, and measure marketing performance. These may include services such as:

  • Google Analytics
  • Facebook / Meta Pixel
  • Shopify Analytics

These tools may collect information such as browser type, pages visited, session duration, and general geographic location.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Maintain your shopping cart session
  • Remember your preferences
  • Analyze website traffic
  • Improve performance and functionality

You may choose to disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

9. Marketing Communications

With your consent, we may send promotional communications through:

  • Email
  • SMS
  • WhatsApp

These communications may include product updates, special offers, discounts, and brand announcements.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.

10. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet-based service can be completely secure, and we cannot guarantee absolute security of data transmitted through the internet.

11. Data Retention

We retain customer information for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, maintain business records, and resolve disputes.

12. Children's Privacy

Our website may be accessed by individuals under the age of 18 under parental or guardian supervision. Personal information provided by minors should be submitted with the consent and supervision of a parent or guardian.

13. International Visitors

This website primarily serves customers located within India. If you access this website from outside India, you understand that your information may be processed and stored in India.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices. Updated policies will be posted on this page.

15. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Wavex Auto Care
Wyko International Pvt. Ltd.

Registered Office:
16, Gudaipur, Focal Point, Udyog Nagar,
Jalandhar, Punjab, India – 144004

Email: contact@wavexautocare.com
Website: www.wavex.in